The financial sector has seen a significant trend in recent years, adapting banking to the cloud. Banks transitioning to cloud solutions are opening new doors of opportunity and changing the traditional approach to financial services. Introducing the cloud allows for better scalability, flexibility and innovation, which are crucial in the dynamic world of finance. With the help of cloud technology, banks can respond more quickly to market demands and customer expectations while increasing operational efficiency and reducing costs.

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What is Cloud Banking?

Banking on cloud is a model of banking services that uses cloud computing technology. These services are delivered remotely through cooperation with the cloud service provider, not “locally” by the bank itself. This way, banks can constantly offer their services on the Internet without interruption. This translates into the availability of banking services at the highest level for customers and reducing operating costs for banks.

Cloud for banking – advantages of using cloud in the banking sector

The banking sector is facing challenges related to growing customer expectations, regulatory requirements and the need for continuous innovation. Cloud computing offers banks several benefits that can help them meet these challenges.

Banking cloud and scalability, flexibility and innovation

Flexibility and scalability are key features of the cloud. They allow banks to quickly adapt to changing market conditions and customer needs. They can increase or decrease cloud resources according to the current demand, which is especially useful in managing fluctuations in demand for financial services. For example, banks use cloud computing to scale transaction systems during peak demand periods, i.e., at the beginning and the end of the month or on holidays.

Innovation is another paramount issue. The cloud offers access to the latest technologies, such as artificial intelligence, machine learning and natural language processing. Thanks to that, banks can benefit from advanced tools to analyze data, manage risk better, automate processes, and create new, innovative products and services. In addition, the existing systems and applications are modernized, considering their partial migration to the cloud.

Cloud in banking – implementation and access to API

Cloud banking facilitates the implementation of new solutions more quickly. Banks can quickly test and train new apps and services from specific cloud providers, significantly reducing the time to market (T2M) for innovation.

You can also access the API systems, i.e., the application programming interface. It’s a set of guidelines that outlines how different programs and subprograms work together in a given environment. This enables banks to integrate with various applications and services for efficient data exchange and collaboration with external partners. Also, it may entail process automation, streamlining operations, and creating new distribution channels.

Cloud for banking

Banking in the cloud and dynamic changes

Competitiveness is essential in a dynamically changing market environment. The cloud allows you to adapt to new trends and customer needs quickly. 

The cloud also gives you the opportunity to introduce attractive offers to the market, which are tailored to the individual needs of customers. This can help to increase their satisfaction and loyalty.

Cloud for banking and the forms of implementation – public cloud, private cloud and the hybrid model

Banking solutions can be implemented and maintained in various forms. The on-premise model relies on the fact that the entire infrastructure or system is set up on servers in the bank. In this case, no cloud is used. Another option is the hybrid model, which combines the benefits of both the cloud and on-premise models. This balanced approach provides greater control and security offered by the on-premise model while also taking advantage of the cloud flexibility.

SOLUTIONADVANTAGESDISADVANTAGES
on-premise model– more control over data security
– no sharing of resources with other companies
– independence from the external supplier
– control over processes
– limited flexibility and scalability
– need for self-management and maintenance of infrastructure
hybrid model– flexibility and scalability
– sustainable data security
– cost optimization
– increased operational efficiency
– more complex management
– risk associated with the integration oflocal and cloud data
– dependence on cloud providers
– implementation and maintenance costs

Cloud-based banking solutions can use public or private clouds. Each offers unique features and advantages, as shown in the table below. 

SOLUTIONUSAGEADVANTAGESDISADVANTAGES
public cloud– available in the public domain
– used to share servers, store data and applications
– fast access to massive amounts of data
– scaling of services when needed
– cost savings
– ease of implementation
– risk concerning data security
– limited control over the environment in which applications run
– dependence on the supplier
private cloud– created exclusively for the use of one company, institution, or organization– resources can be managed by both the external cloud provider and the organization itself
– high level of security
– protection of privacy
– good control of resources
– higher maintenance costs
– less flexibility
– complex management
– less global scalability

The choice of a suitable cloud model in banking depends on the specific needs and security requirements of a given bank. Various models offer different benefits and pose different challenges to banks.

Cloud banking system – efficient implementation and adaptation

Cloud-based banking solutions are currently being intensively implemented. They cover many aspects of banks’ activities. Banks worldwide, including Poland, are actively testing cloud solutions, which is a significant change in how the financial sector operates. Many of these initiatives occur on platforms like Platform as a Service (PaaS) and Software as a Service (SaaS).

PaaS cloud banking, also known as a cloud-based banking platform, is a software delivery model that provides cloud-based infrastructure and platform services to create, deploy, and manage financial apps. Such platforms enable banks to develop and manage applications without dealing with infrastructure, which is particularly useful for rapid deployment of new services. Meanwhile, the SaaS (Software as a Service) model offers ready-to-use apps on the Internet, reducing the need for software development investments.

As part of cloud adaptation, banks often start by implementing systems that are important but not key elements of their business. An example is business communication tools that facilitate office work. Such cloud solutions allow improving work efficiency and support employee mobility without exposing critical banking operations.

At the same time, banks are also considering approaches to more complex and significant systems. This applies to both their possible modernization as well as considerations on cloud migration or a wide-ranging transformation. Security, regulation, and the potential impact on key banking operations are taken into account when making these decisions.

Cloud adoption in banking – factors affecting the success

Cloud migration success factors go beyond IT technologies. A crucial element of this process is the human factor, i.e., specialists – their knowledge and skills are necessary to optimize the entire migration process. The competencies of professionals in cloud management, data security and systems integration are essential for a successful transition to cloud infrastructure.

Approaches to cloud migration in the banking sector may vary, but a common element is prioritizing tasks. Each migration stage must be carefully planned and implemented according to a fixed priority hierarchy. This approach enables efficient management of resources and minimizes the risk of disruptions in the bank’s operations.

External technology partners also play a vital role in cloud migration. They are responsible for planning migration, setting priorities and ensuring security.  The enterprise must choose the right partners with experience and expertise in banking and cloud technologies to succeed. Partnering with trusted cloud providers and consultants can make the transition to the cloud significantly easier, ensuring that all aspects of migration are properly managed and secured.

Banking in the cloud

Cloud banking – the power of partnership

Ailleron, a software house specializing in financial technologies, is a certified Google Cloud partner. This partnership allows us to offer specialized services to the financial sector using a mature, cost-effective, secure Google Cloud infrastructure. Banks, leasing companies, insurance companies, and fintech companies can access advanced IT services in the cloud through this infrastructure.

The partnership with Google Cloud also enables more effective solutions to financial sector challenges, especially in the areas of cloud migration, app development, machine learning, analytics and data management. We enrich our portfolio by consulting, integrating, and managing customer applications in the cloud.

Cloud banking trends are proliferating. Advanced technologies like artificial intelligence (AI) including machine learning (ML), as well as blockchain have an increasing impact on this sector. These innovations bring about significant changes in the functioning of banks and how they deliver their services. It opens the door to new opportunities across the financial sector.

Artificial intelligence and machine learning automate complex processes and enable deep data analysis. Banks use AI, including ML, to personalize services, optimize risk management, and save time and resources through automation. These technologies, with their ability to analyze big data sets, allow for more accurate credit decision-making, better risk management, and the creation of personalized financial products.

Blockchain has the potential to fundamentally change banking, especially in terms of security, transparency, and efficiency. In a cloud banking environment, blockchain can be used to secure transactions, improve payment systems, manage digital identity, and provide greater transparency of financial operations. In addition, this technology opens up opportunities for asset tokenization and streamlining settlement and accounting processes.

Cloud banking platforms and security

The migration of banks to the cloud carries certain risks and challenges that are bottom-line for the possible migration decision and managing this process.

  • Data security – one of the main challenges. Banks store sensitive customer information, and moving it to the cloud carries the risk of data breaches. 
  • Compliance – banks are subject to strict data protection and privacy regulations.
  • Risk management –managing the risks of transferring key banking operations to the cloud is essential.
  • System integration – the integration of legacy banking systems with the cloud may be complicated. This requires understanding and transforming complex systems and processes, which can pose a technical challenge.
  • Loss of control over infrastructure – the transition from the local to cloud infrastructure means banks have less control over their IT infrastructure. This can be problematic, especially in the context of failure management and safety.
  • Costs and budgeting – migration to the cloud can be costly and unexpected expenses can occur during the process.
  • Supplier dependency – a risk of dependence on a single cloud provider can lead to problems with flexibility and the possibility of negotiating contract terms.
  • Cultural and organizational challenges – cloud banking requires a change in the corporate culture and employee training, which can be difficult, especially in traditional financial institutions.

Cloud banking solutions – how to make them secure?

  • Choose a reliable cloud provider when choosing cloud service providers, it’s essential to make sure that they meet the highest security standards and operate in compliance with the industry regulations. Pay attention to safety certificates, industry experience and supplier reputation.
  • Use of multi-level security – implement complex security measures, such as data encryption, attack detection and prevention systems, and secure access protocols.
  • Data encryption – make sure your encryption keys are securely stored and managed.
  • Identity management and access control – implement strict access control using identity management. Make sure that only authorized persons have access to sensitive data and systems.
  • Regular security audits and tests – conduct security and penetration tests regularly to identify and fix potential security vulnerabilities.
  • Compliance with regulations and standards – ensure compliance with local and international data protection laws and industry security standards.
  • Emergency planning – develop and implement contingency plans and data recovery procedures to ensure business continuity during breakdowns or cyberattack.
  • Employee training – provide regular cybersecurity training to your employees to increase their awareness of threats and teach them the appropriate practices.
Cloud in banking

Cloud banking – increased awareness and interest

The increase in banks’ awareness and interest in cloud solutions in recent years is a phenomenon visible on a global scale. This trend is particularly noticeable in large international financial organizations, which are increasingly adopting a multi-cloud approach. They use services delivered by multiple cloud providers. This approach brings many business benefits but also poses new challenges for organizations.

The benefits of multi-cloud include greater flexibility and the ability to tailor services to your specific business needs. The diversity of providers can also contribute to increased reliability and continuity of service operations, as the risk of service interruptions is spread between different operators. In addition, multi-cloud enables banks to take advantage of the best solutions and technologies available on the market, which can contribute to a competitive advantage.

However, multi-cloud infrastructure poses challenges such as monitoring and cost optimization. This requires conscious management of resources to avoid excessive spending on unnecessary services or resources.

The use of multiple cloud operating environments increases the likelihood of a potential security breach. Maintaining consistent security policies across different clouds and managing access while ensuring a uniform security standard poses a big challenge. What is more, integrating various services and data from multiple clouds can become complicated due to the differing standards and protocols used by service providers, which can lead to operational issues.

We will help you with the cloud implementation

We are ready to:

• identify your problems and needs and turn them into business goals,

• discuss your expectations and deliver measurable results in the form of a Proof of Concept (PoC),

• perform a specialist assessment to better understand the architecture of the system and detect what is causing a slowdown or stoppage,

• identify the root cause of challenges related to on-premise, hybrid cloud, or cloud adoption,

• help define business, technology and constraints,

• define KPIs and success metrics to verify progress.

FAQ:

  1. What is cloud banking?

Cloud banking, i.e., banking on cloud, is a model of banking services that uses cloud computing technology. It can be implemented in different ways, for example, in a hybrid model (a combination of on-premise model and cloud), using the PaaS or SaaS model, as well as in the public or private cloud, which entails various opportunities and challenges for banks and other financial organizations. 

  1. What are the benefits of cloud adoption in banking?

Cloud-based banking enables better scalability, flexibility, and innovation. As a result, banks can respond faster to market needs and customer expectations while increasing operational efficiency and reducing costs.

  1. What technologies affect the development of cloud banking?

The growth of cloud banking is driven by advanced technologies like artificial intelligence (AI), including machine learning (ML), as well as blockchain. These technologies contribute to process automation, deeper data analysis, and increased security and efficiency of financial operations.

  1. What are the main challenges and threats associated with the migration of banks to the cloud?

The main challenges for banks migrating to the cloud are data security, compliance, risk management, system integration, loss of control over IT infrastructure, costs, dependence on cloud providers, and cultural and organizational challenges. Efforts must be made to manage and minimize these risks properly.

Ailleron - Cloud banking – the latest trends and adaptation paths

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