LeaseTech Customer Platform

What is our LeaseTech Customer Platform?

An innovative and user-friendly self-service portal will help you consolidate your POS (point of sale) systems, customer service, accounting, lease management software, and analytics into one robust tool for the leasing sector.

Our LeaseTech Customer Platform is one of the best self-service portals on the IT market. It makes leasing a fully digital service for end customers and provides a central communication hub with an asset finance provider as well as the main marketing channel to current and potential customers. Our solution stands out with a modular, paperless, and self-service approach to offer customers freedom and convenience. Its modern, open architecture makes it almost naturally prepared for integration with other internal systems.

LeaseTech Customer Platform is a perfect fit for an innovative finance company

building top-notch experience in real-time that supports 24/7 speeds up simplifies customer service processes

Win-win cooperation with a self-service portal, more effective than ever before!

We noticed that financial companies struggle with irregular payments for bills, payment defaults and the workload of sales and customer service teams.

That’s why we created the LeaseTech Customer Platform. This innovative and powerful system gives customers of captive financial services providers and leasing companies various options for self-service and self-managing their leasing products and services 24/7.

Boost customer satisfaction and loyalty

by giving your customers easy access to all the information and services connected with their leasing contracts, self-service change of schedules or personal details, interactive applications or requests and possibility to sign contracts online. Anytime and anywhere.

Detailed and comprehensive information available at the customers’ fingertips.

Happy woman customer female buyer client in white shirt using mobile cell phone

Save time and unburden your back-office staff

by letting your customers solve their issues by themselves 24/7 instead of visiting a branch, by calling an advisor or a contact center.

An easy-to-use system lowers the number of tickets significantly.

The productivity of the back office increases. And so does your customers’ level of satisfaction.

Double exposure of man sign a brokerage contract and financial chart.

Reduce costs and provide additional revenue

by reaching your current customers with a supplementary, tailor-made offer or marketing advertisements. Interactive applications and contracts enable a transition to a fully paperless service and reduce operating expenses. The platform is an ideal place to ask for a completely new offer or make a calculation for a new lease.

Such an easy way to achieve a quick sale!

LeaseTech Customer Platform - self-service portal and POS systems for the leasing sector

Who can benefit from a self-service portal the most?

Universal leasing companies with many points of sale (providing financing by lease, loan, or long-term rental).
Financial organizations having a growing portfolio of customers , that want to increase their loyalty.
Asset finance providers digitizing their sales processes and customer service management, maintaining their asset life cycles and improving customer experience independently, anytime and from anywhere.
End leasing customers, who want to be well-informed and in control of their agreements but supported and taken care of when needed.

How will you accelerate your leasing business with the LeaseTech Customer Platform?

Built-in developed automation

User activities are transformed into automatic workflows or tasks for the customer service department.

Effect?

Number of service tickets and calls can be easily reduced
Time and operating costs are saved
Possible human errors are eliminated

Fast implementation and flexibility

Seamless integration with systems like CRM or BPM and a fast implementation process are our priority!

You can choose between cloud or on-premises options – we are open to various business models.

Customized interface and captivating dashboard

Productive navigation and intuitive search engine enhance visibility and build a positive customer experience.

Clearly presented and easy to follow forms enable clients to conveniently change conditions, extend contracts or change schedules.

Upselling channel

Advertising offers can be targeted to different groups of clients, so your back-office leasing team could engage with customer self- service seamlessly.

This strategic sales and marketing tool is the best place to offer supplementary or paid services that are aligned with ongoing leasing agreements.

Advanced system of notifications

Notifications enable clients to subscribe to messages about key events or upcoming dates. The notifications are displayed on the customer self-service platform and sent via e-mail or SMS.

The customer remembers about current liabilities, overdue payments, history and future payments.

What key features does our customer portal offer?

Watch our short product explainer video and see what our LeaseTech Customer Platform can do in practice!

Need more?

Check out the extended version of this product!

Next Generation Leasing Customer Platform

Each business has different customer service, POS systems and priorities. Let’s schedule a short call to present how our self-service customer platform can meet your needs!

Paweł Stach

Product Owner