Cooperation with Ailleron is a great opportunity not only to develop the SGB Mobile application but also to gain experience by both teams involved. Our goal is to implement new solutions and functionalities, optimizing processes and providing our customers with the best product. It all started with Design Sprint. Cooperation, commitment and passion always produce great results. In this case, they are reflected in SGB Mobile. The team’s participation in creative workshops stimulates the imagination.
Cooperation with Ailleron is a great opportunity not only to develop the SGB Mobile application but also to gain experience by both teams involved. Our goal is to implement new solutions and functionalities, optimizing processes and providing our customers with the best product. It all started with Design Sprint. Cooperation, commitment and passion always produce great results. In this case, they are reflected in SGB Mobile. The team’s participation in creative workshops stimulates the imagination.
Artur Józefowski
Director of Mobile and Internet Banking Bureau
BNP Paribas Leasing Solutions
Particularly noteworthy is Ailleron’s approach to designing digital products – they are committed, reliable and have the knowledge and experience. While creating the solution, we conducted numerous workshops and Design Sprints in project teams, which allowed us to develop the appropriate UX / UI of our platform. Ailleron responded very well to the difficulties we struggled with: we were looking for advanced integrations with the BNP Paribas Internet banking platform, the need to provide multiple IT environments or to provide a solution to clients over several sales channels. Thanks to the high quality of cooperation between both project teams, we managed to meet these challenges without any major problems. We can recommend cooperation with this supplier to all companies that put their clients in the spotlight and are looking for an innovative, qualitative approach in the context of creating modern solutions in the financial industry.
Particularly noteworthy is Ailleron’s approach to designing digital products – they are committed, reliable and have the knowledge and experience. While creating the solution, we conducted numerous workshops and Design Sprints in project teams, which allowed us to develop the appropriate UX / UI of our platform. Ailleron responded very well to the difficulties we struggled with: we were looking for advanced integrations with the BNP Paribas Internet banking platform, the need to provide multiple IT environments or to provide a solution to clients over several sales channels. Thanks to the high quality of cooperation between both project teams, we managed to meet these challenges without any major problems. We can recommend cooperation with this supplier to all companies that put their clients in the spotlight and are looking for an innovative, qualitative approach in the context of creating modern solutions in the financial industry.
Anna Jeleniewicz-Łada
HR Director
mBank
Cooperation with Ailleron, a company open to new challenges, actively adapting to the changing market environment, gives us a unique opportunity to build a new quality of service in Contact Center channels. We are glad that throughout subsequent years of cooperation, challenges and new ideas emerge, which we can develop and implement together, building a friendly, accessible and professional point of contact for mBank customers, which they can use to deal with every issue they have.
Cooperation with Ailleron, a company open to new challenges, actively adapting to the changing market environment, gives us a unique opportunity to build a new quality of service in Contact Center channels. We are glad that throughout subsequent years of cooperation, challenges and new ideas emerge, which we can develop and implement together, building a friendly, accessible and professional point of contact for mBank customers, which they can use to deal with every issue they have.
Aleksandra Buczkowska
Contact Center Director
SGB Bank
The SGB Mobile application meets all market standards and is the first in Poland to use the capabilities of PSD2 and Polish API mechanisms on such a large scale. Both sides of this cooperation made every effort to create this mobile banking system so quickly and make it available to all banks in the association, regardless of their operating system. I can confirm that we have a product that is modern, safe, in line with the latest trends in interface design and, at the same time, is user-friendly and tailored to the needs of our customers.
The SGB Mobile application meets all market standards and is the first in Poland to use the capabilities of PSD2 and Polish API mechanisms on such a large scale. Both sides of this cooperation made every effort to create this mobile banking system so quickly and make it available to all banks in the association, regardless of their operating system. I can confirm that we have a product that is modern, safe, in line with the latest trends in interface design and, at the same time, is user-friendly and tailored to the needs of our customers.
Błażej Mika
Vice President
Santander Leasing Polska
During the implementation of complex and multidimensional projects, competences are the key – without them, even the most sincere intentions will not help. Another important issue is the time to react to market trends and to implement innovations. Currently, the market is changing too quickly for a product to take too long for creation, because it will no longer carry out its most important task, which is to respond to the needs of customers or business partners. The last but not least important element is the high synchronization of group work, which is especially important when working remotely. Therefore, taking into account the above factors, the needs of our company and Ailleron’s experience, we knew that we were betting on a proven business partner.”
During the implementation of complex and multidimensional projects, competences are the key – without them, even the most sincere intentions will not help. Another important issue is the time to react to market trends and to implement innovations. Currently, the market is changing too quickly for a product to take too long for creation, because it will no longer carry out its most important task, which is to respond to the needs of customers or business partners. The last but not least important element is the high synchronization of group work, which is especially important when working remotely. Therefore, taking into account the above factors, the needs of our company and Ailleron’s experience, we knew that we were betting on a proven business partner.”
Adrian Kaczmarek
Head of Digital Sales
Credit Agricole Bank Polska
Accurate description of customer paths allowed us to better understand our processes. Thanks to this, it became clear what we should focus on in order to provide our clients with the best possible experience. A fresh perspective, great cooperation and close contact. New value and quality for our customers and for the CABP team. Such projects inspire us to reach for more.
Accurate description of customer paths allowed us to better understand our processes. Thanks to this, it became clear what we should focus on in order to provide our clients with the best possible experience. A fresh perspective, great cooperation and close contact. New value and quality for our customers and for the CABP team. Such projects inspire us to reach for more.