The fourth edition of the two-day Digital Banking Summit in Munich, organized by Uniglobal, is now behind us. This annual event brings together the global banking and finance community. Besides inspiring presentations addressing the industry’s most pressing questions, the Digital Banking Summit provides a unique platform for networking and one-on-one consultations with leaders in digital transformation.
This year’s speakers discussed the evolution of digital banking, the future of open banking, and the challenges traditional banks face. The presentations offered a new global perspective on banking transformation and improving customer experiences through data-driven strategies. Equally captivating were the keynote speeches on fraud prevention in digital banking and the vital topics of cyber resilience and global banking compliance.
Our Ailleron experts Aleksandra Dramska-Manterys, Business Development Manager, and Marcin Król, Head of Product & Business Development, attended the event. They traveled to Munich to discuss new trends in digital banking, explain how Ailleron is responding to dynamic market changes by creating innovative technological solutions, and share best practices in working with top financial institutions.
A key takeaway from the event was that digitalization is much more than just an online presence. It’s a complex process that involves internal transformations within banks as well as building relationships with customers. New technologies, such as artificial intelligence, open new opportunities for banks, allowing them to understand customer needs better, personalize offerings, and streamline services.
One of the main topics at the Digital Banking Summit was the application of artificial intelligence in banking. Among the many solutions presented, the most interest was drawn by AI modules that are ready for implementation and can easily be integrated into existing banking systems. Participants valued Ailleron’s tools, which provide measurable benefits to financial institutions. These solutions include AI Prompter, which harnesses the power of large language models (LLMs), along with AI Document Processing, banking chatbots, and AI-driven customer service systems.
Ailleron stands out with its unique expertise and ready-made products that meet current market needs. In addition to AI-based solutions, the company also offers a Customer Data Platform, which helps maintain engagement with increasingly demanding customers and provides comprehensive 24/7 support for inquiries.
The Digital Banking Summit is a must-attend event, providing a valuable platform to discuss trends in an industry challenged to balance modernity and security. Attending the conference opened significant opportunities for establishing new partnerships, particularly in the Swiss market, where we see great potential. We’re optimistic about the success of this initiative and eager for further productive discussions.
Attending the Digital Banking Summit was undoubtedly a valuable opportunity to network and exchange insights with decision-makers and executives from global banks. We were particularly interested in presentations on navigating the evolution of digital banking, monetizing open banking through APIs, and exploring cloud solutions to minimize downtime, which align with Ailleron’s current offerings. We hope to continue the discussions initiated in Munich offline as well.