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Mobile banking: opportunity and necessity

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Mobile banking is becoming increasingly popular all around the world. It has attracted both individual and corporate customers, causing them to change their habits and switch to remote services. However, many banks still struggle to keep up with the changing demand. The latest mobile banking solutions can help them face all the challenges posed by the transformation.

Customers choose mobile banking over the traditional one

In the last few years, the entire industry has experienced a sudden shift towards mobile solutions. According to Business Insider Intelligence’s Mobile Banking Competitive Edge Study in 2018, 89% of respondents said they use mobile banking, up from 83% in 2017. What is more, users consider mobile services to be essential to the point where 64% of them claimed that they would research a bank’s mobile capabilities before opening an account.

Still, the mobile revolution is not only about attracting the new customers, but also about encouraging current customers to stay with the company. This is another challenge posed by the sudden shift in users’ preferences – according to the same research, 61% of the responders say they would change banks if their bank offered a poor mobile banking experience.

Mobile banking in the making: a change worth a while

The customers are definitely ready to embrace the digital transformation. The banks, on the other hand, still find it challenging to implement new solutions in their structures. However, there is a number of advantages they should consider while making a decision regarding mobile technologies.

Mobile banking is one of the best solutions for business. It can help simplify all the online processes using an intuitive interface available from any place, anytime. Thanks to that, the transactions can be completed in just a few seconds, whenever a customer has a moment to spare. What is more, our Corporate Banking App also includes a calendar of upcoming transactions that can be used to plan the transfers ahead.

Technology used in mobile banking apps is also state-of-the-art. Those are secure solutions with advanced authentication and verification modules tested and approved by independent auditors. They can also be easily and quickly integrated with bank’s internal systems and structures.

Explore mobile banking opportunities with Ailleron!

Are you interested in learning more about all the opportunities related to mobile banking? We encourage you to join us during our webinar. The event “Mobile Banking – A completely new way of doing banking in a business’ world” will be held online on February 18th, at 14:00 CET During the presentation, we will explore a variety of advantages included in mobile banking platform, including:

  • Short time to market
  • Various customer journey options
  • usability, look and feel compatible with the latest trends and customers’ needs
  • The ability to meet the needs of the market

The webinar will also include a demo based on the most popular inquiries and case studies.

The event will be hosted by Agnieszka Piróg, our expert in corporate banking with over 20 years of experience, and Krzysztof Tobiasz, Business and Product Development Manager that took part in over 20 projects.

We invite you to join us! Register now.