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The SGB Mobile app, developed from the start in collaboration with Ailleron, has been nominated for the prestigious Mobile Trends Awards for the fourth time. This year, it makes its debut in the AI in Mobile category, thanks to an innovative Transaction Classifier that marks a significant step toward intelligent financial management.
A Powerful Combination of Banking and Tech Expertise
The implementation of the Transaction Classifier in the SGB Mobile app was the result of close collaboration between SGB-Bank and Ailleron. The project emerged from a partnership between the two companies, combining banking and technology expertise. At SGB-Bank, we contributed our knowledge of customer needs and expectations, while Ailleron provided an advanced AI solution, leveraging its experience in the digitalization of banking services.
At Ailleron, we are proud of the implementation of our AI-powered Transaction Classifier at SGB-Bank. While there are similar tools on the market, most of them rely on static rules, which limits their effectiveness. Our solution leverages AI algorithms that learn and adapt to new customer behavior patterns. As a result, the Classifier offers greater accuracy and genuinely supports users in managing their finances.
Data Classifier and Digital Transformation
The modern Transaction Classifier in SGB Mobile is a scalable AI solution that not only supports users in daily financial management but also aligns with the bank’s long-term digital transformation strategy. The tool automatically analyzes and categorizes customer transactions, making it easier for them to control expenses and plan their budget.
The implementation of the AI-powered Classifier in the SGB Mobile app has strong business justification and can bring tangible benefits to both the bank and its customers. It’s an investment that can lead to greater customer loyalty, and, in the long term, better personalization of the bank’s offerings based on their actual needs. Since AI will soon become the standard in mobile banking, the early adoption of such a solution will allow SGB-Bank to strengthen its market position.
Transaction classifiers are often associated with PFM (Personal Finance Management) tools, but their potential goes far beyond that. Transaction analysis provides banks with valuable insights into customer preferences and behaviors, enabling better segmentation, service personalization, and even streamlining credit processes. Our technology allows banks not only to automate financial management but also to more effectively tailor their offerings to customer needs.
Ailleron and SGB-Bank – A Strategic Partnership for Digital Banking
The partnership between SGB-Bank and Ailleron is an example of long-term collaboration aimed at continuously delivering modern technological solutions in banking. The implementation of the Transaction Classifier is another step toward intelligent and automated customer service, but it’s not the end of our joint efforts. Ailleron provides banks with a wide range of solutions supporting their digital transformation – from advanced mobile and online banking to omnichannel systems, as well as artificial intelligence and process automation.
Thanks to innovative solutions in the data & AI/ML area, such as:
- AI chatbots,
- personalized financial recommendations,
- behavioral analytics,
- intelligent customer segmentation,
Ailleron enables banks to more effectively manage data, improve user experience, and increase customer engagement. The collaboration with SGB-Bank is proof that modern technologies can truly support banks in building competitive and flexible business models tailored to the changing needs of the market.
About SGB-Bank S.A.
The SGB: Cooperative Banking Group consists of SGB-Bank SA and 175 Cooperative Banks of SGB. These banks operate for the benefit of the local community and its future. We invest our clients’ money locally, ensuring the development of the place they live in. We prioritize reciprocity – in reality, what we gain, we give back to the local community. We stay close to our clients thanks to the mobile application and a full set of mobile payments.
About Ailleron S.A.
Ailleron provides software development services for fintechs, leasing companies, banks, and other entities in the financial industry, mainly in Europe and Southeast Asia. The company aims to make financial experiences easy and enjoyable for everyone. Ailleron creates innovative IT solutions based on cloud technology, data science, and artificial intelligence. Ailleron’s clients include banks such as Citibank, ING, Santander, BNP Paribas, Standard Chartered, and Credit Agricole. The Ailleron Group serves over 200 clients in 40 countries and employs over 1500 specialists in Europe and America. Since 2011, it has been a publicly traded company.
