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Leasing vehicles online is a great way to provide your clients with more convenience, thus improving their experience and extending your reach. Yet, is it really safe if you don’t have any physical interaction with your clients before you strike a deal with them?
Yes, it’s safe. However, for it to be so, you need to select a reliable platform with features that will enable you to:
- verify your clients’ identities,
- manage assets effectively,
- secure your sensitive information.
Do you need more information? Don’t worry – you will find it in this article!
Table of Contents
- Key Takeaways
- Is Online Car Leasing Safe?
- How to Choose a Reliable Vehicle Leasing Platform?
- The Takeaway
Key Takeaways
- Online car leasing can be safe, but its security relies mostly on the technologies used. You need a platform that enables you to verify customer identities, interact with the clients via secure digital channels, and make the right leasing decisions based on data.
- How do you choose a reliable online car leasing platform? Look into the features and search specifically for modules like:
- eKYC,
- decision engine,
- installment calculator,
- virtual branch.
You might also read: Is leasing stuck in the past? The urgent case for a digital transformation
Is Online Car Leasing Safe?
In general, yes, online car leasing is safe. It can even be similar to traditional leasing if you have the right technology. But this is the main point here – you need to adopt leasing technology solutions adjusted to this type of service.
While we’ve mentioned some of the technologies in the introduction, we need to underline that it’s not only about software components. Instead, you have to focus on bringing the digital experience as close to the physical one as possible. This involves the aforementioned verification processes but also your interactions with customers and the amount of support you provide them with.
How to Choose a Reliable Vehicle Leasing Platform?
If you’re looking for a reliable platform for online car leasing, you have to focus on specific modules – features that such software offers. What are the key components that need to be included to ensure you lease vehicles safely?
- eKYC module – ideally, one that is fully automated and uses biometrics along with AI to ensure that the clients are verified as accurately as possible. A good system will help you avoid any physical interactions – clients won’t need to visit your branch to show that they are who they claim to be.
- Decision engine – an advanced, ideally AI-powered system that is based on a set of rules and historical data and can verify whether each specific client should be granted a lease deal or not.
- Installment calculator – to streamline this process for you and to show the clients how much they will pay immediately, building a positive experience through transparency and potentially deterring clients who might later have problems with paying off the lease.
- Leasing virtual branch platform – a tailored solution for those employees who work partially or fully with online car leasing customers.
To add to that, you need a platform with excellent cybersecurity. For this reason, we recommend acquiring a solution only from reliable leasing software companies. You can also conduct a cybersecurity audit beforehand to ensure that the chosen platform meets your expectations.
The Takeaway
Online vehicle leasing can be safe, but you need a good background in the form of effective technologies. Decision engines, digital onboarding platforms, and installment calculators will help you ensure your online leasing operations are risk-safe and reap the benefits of the digital transformation. What if neither platform meets your expectations? Contact us at Ailleron – we’ll create a custom solution specifically for your business!
