Virtual Branch

Provide exceptional customer service

Customer Service Taken to a New Level

Digital transformation and the growing number of online users have a significant impact on every company
Longer wait times for calls and unavailability through remote channels are leading to more call abandonment and lower customer satisfaction
Our communication hub connects customers with the leasing company in real time—via video, chat, audio, or other online channels
It is a fully transactional digital workplace that serves as a viable alternative for companies without physical branches or their own call centers

Adapt your services to online and mobile channels

From the first point of contact with your company, through customer authorization, to the final transaction.

Boost Your Online Sales

Manage all forms of communication—leasing portals, electronic customer service systems, social media channels, and more—from a single interactive platform.

Improve Data Security

Thanks to numerous security audits and effective technologies and encryption methods (e.g., HTTPS, SSL/TLS, AES, HMAC)

Grow your business with LeaseCommerce!

Virtual Workplace

Thanks to advanced technology, working remotely is a pleasure! Screen sharing, dynamic offers, interactive forms, collaborative document viewing, and effective online presentations and sales make collaboration a breeze.

Integration

The platform ensures full and seamless integration with your processes and systems, such as CRM, customer service systems, sales platforms, call centers, BPM, and authentication and authorization tools. For example, by verifying an identity document, a user becomes a verified new customer.

Conversational features

A wide range of additional features makes work much easier: Live Chat for unverified customers, intelligent skill-based routing (automatic call distribution), Multi-chat (a single agent can communicate with multiple customers at the same time), a chat widget, reporting, call recording, multilingual support, document sharing, customer satisfaction surveys, and much more!

Contact us

Leasing companies have different goals and priorities, but each one needs customized software for equipment financing.

Waldemar Stelmach

Delivery Director