Skip to content

eKYC

Maintain business continuity, ensure regulatory compliance, and prevent fraud through automation

Remote customer identity verification using automated and proven algorithms

Ailleron eKYC is an eIDAS-compliant process for onboarding customers, authenticating them, and entering into contracts based on remote identity verification of individuals. The process incorporates both security measures in accordance with banking standards and fraud prevention techniques. Thanks to AI-based identity verification, accurate verification results are available in near real time. Ailleron eKYC helps with:

  • onboarding new customers
  • signing a contract with an electronic signature
  • updating existing customer data
  • conduct periodic reviews of information

Remote customer identity verification using automated and proven algorithms

Ailleron eKYC is an eIDAS-compliant process for onboarding customers, authenticating them, and entering into contracts based on remote identity verification of individuals. The process incorporates both security measures in accordance with banking standards and fraud prevention techniques. Thanks to AI-based identity verification, accurate verification results are available in near real time. Ailleron eKYC helps with:

  • onboarding new customers
  • signing a contract with an electronic signature
  • updating existing customer data
  • conduct periodic reviews of information

Online Decisions Are Safer Than Ever

For years, online transactions and operations have been vulnerable to fraud and identity theft. Today, the latest eKYC technology provides a higher level of security for both institutions and end customers.
Advanced algorithms, combined with AI-powered video verification and the ability to read RFID chips in modern ID documents, create a powerful KYC verification tool that your institution can rely on.

Adopt a modern eKYC process and technology to prevent security breaches.

Contact us to see how eKYC can help your organization grow.

A customer-friendly procedure

eKYC does not require any advanced devices. We will use your customer’s smartphone with a camera to verify their identity. Video verification is powered by artificial intelligence, and the entire process is available 24 hours a day, 7 days a week—no branch visits, no lines, and no waiting.

A modular and configurable identity verification process

A financial institution using eKYC manages the sequence of verification steps in accordance with the existing customer journey.

Advanced Technologies

Our eKYC module was built using the latest technologies that comply with banking security standards. It utilizes biometric technology from Identt, which is based on high-performance machine learning solutions with neural networks. Additionally, it can read RFID chips in modern identification documents and utilize an autonomous decision-making engine. The artificial intelligence algorithms have already been trained on over 5 million faces of European customers.

Effective Resource Management

Use your resources—staff, equipment, and facilities—effectively and efficiently. Manage shifts and schedules, holidays, and sick days.

Many ways to use it

The eKYC procedure can be used for various purposes, such as onboarding new customers, sales processes, updating customer data, periodic data checks, or multi-factor customer authentication. Your organization decides for itself which of these to use at any given time!

Improved eKYC Process Efficiency

Are your employees overwhelmed with extra tasks? Ailleron eKYC’s advanced automated modules allow customers to complete processes on their own, without additional support from advisors. This results in shorter processing times and a reduction in both the margin of error and the costs of each transaction.

Quick Document Signing

By integrating Ailleron eKYC with our Cryptographic Authentication Server, you can speed up the document signing process to less than 10 seconds and just 3 taps on a smartphone screen. This solution significantly increases sales conversion rates compared to options such as document delivery by courier or a visit to a branch.

Integration with external and internal AML databases

Ailleron eKYC is linked to international sanctions lists, PEP lists, and a database of lost and stolen documents. Integrations with additional external and internal databases used by financial institutions in their AML and risk detection processes are also possible. Furthermore, Ailleron eKYC can detect fake IDs featuring faces used in forged documents or the same face appearing in multiple documents.

International Reach

Ailleron eKYC has been proven effective in verifying the validity and authenticity of all existing generations of identity documents (ID cards, passports, driver’s licenses), currently in use in Europe, North America, the LATAM region, and select countries in APAC and Africa. It recognizes Latin, Cyrillic, and Greek characters. It is capable of reading OCR zones, MRZs, 2D codes, QR codes, and data from RFID chips—including those implemented in new EU ID cards. This allows you to use our solution in virtually any location, streamlining your services and reducing costs.

User-friendly administrative backend for the application

Your employees will appreciate Ailleron eKYC just as much as your customers. We provide a back-office application with extensive, no-code configuration options and details on all checkpoints in verification sessions. This allows your employees or auditors to review specific cases or confirm system decisions, if necessary.

Turn scheduled appointments into positive customer experiences

Let customers schedule appointments after business hours

with experts on specific products that customers are genuinely interested in (80% of customers schedule appointments after hours and on weekends)

Use the appointment booking widget on your digital channels

Convert more contacts into leads by enabling bookings through various contact channels: social media, email, and landing pages

Manage assigned customers and ad hoc traffic at the branch

Use our Timify Q customer queue management software to reduce wait times—both for walk-in customers and those who have scheduled an appointment

Help consultants prepare effectively for meetings

Easily integrate data with your existing CRM, ERP, and office software using plugins. Use the available data to provide a more personalized approach to customers—from the initial greeting to a successful product sale.

Recommend the most effective way for the customer to contact you

Use popular technologies—such as Teams, Zoom, Google Meet, and LiveBank®—to get things done efficiently and on time, without lines or frustrating wait times.

By mapping out customer journeys in detail, we were able to gain a better understanding of our processes. This made it clear where we should focus our efforts to provide our customers with the best possible experience.
A fresh perspective, excellent collaboration, and close communication. New value and quality for our clients and the CABP team. Projects like these inspire us to aim even higher!

Agnieszka Spólnik

Primary owner of the product, Credit Agricole Bank Polska

The SGB Mobile app meets all market standards. Both parties to this partnership have made every effort to develop this mobile banking system so quickly and make it available to all member banks, regardless of their operating system. I can confirm that we have a product that is modern, secure, and in line with the latest trends in interface design, while also being user-friendly and tailored to the needs of our customers.

Artur Józefowski

Director of the Mobile and Online Banking Office, SGB Bank

Ailleron’s approach to digital product design deserves special mention—they are dedicated, reliable, and possess both knowledge and experience. Thanks to the high-quality collaboration between both design teams, we were able to meet our challenges without any major issues. We can recommend working with this provider to all companies that put their customers first and are looking for an innovative, high-quality approach to creating modern solutions in finance.

Anna Jeleniewicz-Łada

HR Director, BNP Paribas Leasing Solutions

Contact us

Leasing companies have different goals and priorities, but each one needs customized software for equipment financing.

Marcin Rabicki

Sales Director