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User Experience Design

Empower your solution

User Experience Design

We design digital experiences based on research, data, and real user needs. We analyze the context in which a product is used, identify problems, and design solutions that simplify and improve the user journey. We work iteratively - from exploration and problem definition, through prototyping and testing, to implementation and validation. We make sure every stage of the experience is clear, consistent, and grounded in real business needs.

  • Research
  • Workshops
  • User Research
  • UX Writing
  • Communication

We have plenty to talk about

Tell us about your product and the challenges you're facing.

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Research

We conduct product research, combining desk research with market, competitor, and trend analysis. We use data and modern analytical methods to identify opportunities, risks, and relevant benchmarks. This allows us to better understand the problem space, competitive landscape, and user needs before the design process begins.

Data Analysis

Benchmarking

Testing

User Research

We conduct qualitative and quantitative research, including in-depth interviews, usability testing, surveys, and user behavior analysis. We combine quantitative data with qualitative insights to build a complete picture of users’ needs and pain points and make better product decisions.

UX Audit

UI Audit

Consulting

Audits

Research

Workshops

We run UX workshops that support the process of defining problems, generating solutions, and rapidly validating them. We combine proven methods with AI-powered ways of working, enabling teams to explore more possibilities and synthesize insights more efficiently. The process covers problem framing, ideation, concept selection, and testing.

Problem framing

Design Sprint

Design System

Iterative Testing

UX Writing and Plain Language

We design interface content according to UX writing and plain-language principles, focusing on clarity, simplicity, and consistency. We create microcopy that helps users achieve their goals, minimizes errors, and simplifies interactions. We use precise communication, free from unnecessary jargon and adapted to the context and tone of the product.

Microcopy

Plain Language

Content design

Communication

We design communication based on a consistent, clear tone of voice adapted to different channels and user situations. We focus on information hierarchy and clarity so that users always understand what is happening and what they can do next. Our goal is to reduce uncertainty and create a predictable, consistent experience.

Tone of voice

Interaction feedback

Branding

Communication Strategy

Retail Banking Powered by Artificial Intelligence

Ailleron has been collaborating with SGB-Bank for years, jointly developing the SGB Mobile app. The results of this partnership have been recognized by the jury of the Mobile Trends Awards for several years in a row, as evidenced by the company’s repeated nominations.
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At SGB Mobile, we believe that the best innovations arise from close, collaborative partnerships. That is why, as we develop our services, we focus on building long-term relationships with technology providers, working together to create solutions that truly make our customers’ lives easier.

Artur Józefowski

Director of the Mobile and Online Banking Office, SGB-Bank

Publications by our experts

Case Study

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If you need to transform your business and provide your customers with exceptional digital experiences

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Patrycja Leszek-Królikowska

Head of Experience Strategy & Design Excellence