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Appointment Manager

Ensure a seamless hybrid customer experience across all contact channels

Ensure consistent customer service across all contact channels

Ailleron Appointment Manager is a solution for managing appointments and customer service across online and in-person channels. It helps organize team workflows and ensures a consistent customer experience.

  • All contact channels integrated into a single solution
  • Schedule appointments from anywhere and on any device
  • Consistent customer service online and in branches
  • Intuitive tools to streamline the team's daily work
  • The TIMIFY® engine ensures a seamless experience throughout the entire customer journey

Turn scheduled appointments into positive customer experiences

Let customers schedule appointments after business hours

with experts on specific products that customers are genuinely interested in (80% of customers schedule appointments after hours and on weekends)

Use the appointment booking widget on your digital channels

Convert more contacts into leads by enabling bookings through various contact channels: social media, email, and landing pages

Manage assigned customers and ad hoc traffic at the branch

Use our Timify Q customer queue management software to reduce wait times—both for walk-in customers and those who have scheduled an appointment

Help consultants prepare effectively for meetings

Easily integrate data with your existing CRM, ERP, and office software using plugins. Use the available data to provide a more personalized approach to customers—from the initial greeting to a successful product sale.

Recommend the most effective way for the customer to contact you

Use popular technologies—such as Teams, Zoom, Google Meet, and LiveBank®—to get things done efficiently and on time, without lines or frustrating wait times.

Personalized experiences and increased engagement

Improve your customer engagement strategies! Let's talk about how we can help you meet your KPIs

Complete Data Protection​

Personal data is protected in accordance with: the highest security standards, the GDPR, and financial industry regulations.

Omnichannel Appointment Scheduling

Schedule individual or group meetings effortlessly from any point of contact, whether in-person or online.

Managing Multiple Locations and Branches

Manage multiple locations and accounts simultaneously using our branch management tool—we provide real-time visibility into all key performance indicators (KPIs).

Effective Resource Management

Use your resources—staff, equipment, and facilities—effectively and efficiently. Manage shifts and schedules, holidays, and sick days.

Personalized Booking Process

Customize the entire booking process to meet your unique business needs. Take advantage of customizable widgets in the RWD web app or the mobile app SDK.

Video Conferences

Schedule virtual meetings and screen-sharing sessions with the click of a button, choosing from video apps such as Teams, Zoom, Google Meet, and LiveBank.

The Potential of Customer Information

Leverage insightful reports from all your business locations to boost productivity and use data-driven resource allocation.

Seamless integration with existing systems

For CRM, HR, CC, and ERP; plugin interfaces with popular software and a universal REST API. In addition, the Timify Marketplace offers a selection of complementary apps, including Timify Q and a quick post-meeting survey.

International Availability

The software is available in 12 languages, including English, German, Spanish, French, Italian, and Dutch, and can be easily implemented in other languages. The system automatically adjusts to time zones.

Go beyond scheduling appointments and manage customer experiences!

The Appointment Manager's functionality goes beyond online reservations and allows you to

  • Scheduling appointments at branches or online for individual and business customers
  • Assignment of Conference Rooms for Meetings
  • Reserving "hot desks" with personalized workstations
  • Support for HR processes, including recruitment and interviews
  • Management of Internal and External Events (including RSVP processes)

Manage Meetings in Financial Services

Appointment Manager is an enterprise-class solution that supports customer service across all areas of finance.

Retail banking

Business Banking

Corporate Banking

Leasing Services

Fintech

Digital Payment Services

Contact us

Leasing companies have different goals and priorities, but each one needs customized software for equipment financing.

Marcin Rabicki

Sales Director