How did leasing company provide leasing customers with 24/7 remote access and service management?

One of Poland’s top leasing companies offers financing services covering a wide range of fixed assets that customers in the SME sector and corporate clients need. The company’s focus has always been on providing quality services, as well as Ailleron. That’s why we were eager to start this cooperation and figure out how to ensure proper after-sales customer service using digital channels. Our goal with client was to provide self-service opportunities to its customers and clients via a dedicated portal available 24/7.

The Leasing Company’s expectations included simplifying the sign-in process, enabling self-service activities, providing access to a payment gateway, and enabling the use of electronic signatures. Finally, Ailleron proposed a solution, LeaseTech Customer Platform, that streamlines and automates the customer service process. After implementing the LeaseTech Customer Platform, team quickly noticed an increase in online payments.