One of Poland’s top leasing companies offers financing services covering a wide range of fixed assets that customers in the SME sector and corporate clients need. Like Ailleron, the company has always focused on quality. That’s why we were eager to start this cooperation and figure out how to ensure proper after-sales customer service using digital channels. Our goal with the client was to provide self-service opportunities to its customers and clients via a dedicated portal available 24/7.
The Leasing Company’s expectations included simplifying the sign-in process, enabling self-service activities, providing access to a payment gateway, and enabling the use of electronic signatures. Finally, Ailleron proposed a solution, LeaseTech Customer Platform, that streamlines and automates the customer service process. After implementing the LeaseTech Customer Platform, team quickly noticed an increase in online payments.