CUSTOMER
Universal bank operating in Poland offering products dedicated for retail, SME and corporate.
PROJECT
The complex solutions supporting the whole process of:
- sales of credit products for SME and corporate customers
- post-sales processes including risk management and monitoring.
We are also developing and maintaining specialized systems for procurement, settlements and complaints management.
GOAL
To deliver to Relationship Managers, Credit Analysts, Risk Managers, Back Office employees ergonomic tools supporting them in their daily tasks and automating credit processes.
CHALLENGES
A lot of integrations and high expectations concerning flexibility of credit processes specific to corporate and SME Customers.