Serve all types of customers
with our Omnichannel Onboarding Platform

The Fintech platform that provides a complete and rewarding customer experience from the very first visit on a bank’s website to becoming a loyal customer.

Discover the power of smooth and effective customer acquisitions

Thanks to our unique, trailblazing platform, you can successfully attract and verify new clients, maintiaing complete control of the onboarding process.

Omnichannel
Approach

Support for all available communication channels while combining their strengths to maxize the effectiveness of the onboarding process.

Exceptional
customer experience

Highly experienced across all available channels, this offer can be customized to meet specific needs and combines exceptional user interface with straightforward navigation, guaranteeing long-term customer relationships.

Innovative
features

Impress customers with groundbreaking features like pre-accounts and fully automated eKYCs, which help to enhance a bank's image while also providing a competitive edge over banking rivals.

UNMATCHABLE CUSTOMER EXPERIENCES

Omnichannel onboarding streamlines processes, which makes it possible for banks to form new relationships with customers in a straightforward, practical and convenient way. Authenticating and verifying customers remotely contributes to lower operational costs while increasing the conversion rate.

Easily switch channels and devices

Save and continue the process whenever they want

Get advice and offers tailored to their needs

Finalize onboarding digitally

Effective customer acquisition

Thanks to the synergy of digital and human channels, customers can remotely check new banking offers, apply for products and ask for help with completing application forms.

Full control over onboarding process including omnichannel

Higher lead conversion rate

Time to market for new processes and adjustments

Flexibility in implementation

News & Blog

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Corporate Banking, Digital banking

A new way of thinking about corporate finances

LiveBank | Virtual Branch Banking A new way of thinking about corporate finances Paradoxically, financial professionals are involv...
05.08.2019 READ MORE
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From Call Center to Virtual Branch Banking

LiveBank | Virtual Branch Banking From Call Center to Virtual Branch Banking Recently many call centers have a gap which is lack o...
17.07.2019
Banking Trends, Customer Experience
READ MORE
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The Leasing Industry’s ‘To Do List’

LiveBank | Virtual Branch Banking The Leasing Industry’s ‘To Do List’ Additionally, the needs of other market participants, whethe...
01.07.2019
LeaseTech, fintech
READ MORE

Want more? Visit our blog

All news
90
%
2
min
0
min

90% of customers admitted that customer need surveys were very helpful

Strong support and advice for advisors in providing the best solutions builds positive customer experiences and encourages loyalty.

2 min to confirm customer identity

It takes less than 2 minutes to confirm identity of customer who filled application form. The check included biometrics, document authenticity and database verification.

0 min spent waiting in a queue at a branch

Increased customer satisfaction as a result of the convenience in scheduling meetings, increased access and time-saving procedures.

Any questions?

Need quick hints? Feel free to contact us

Michał Walerowski

Business & Product Development Manager + 48 512 431 484



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Ailleron
20 Życzkowskiego Street
Avia Building, 1st floor
31-864 Kraków, Poland